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My caseload is full. How do I let folks know that I'm not currently accepting new cases?
My caseload is full. How do I let folks know that I'm not currently accepting new cases?
A
Written by Anna O'Brien
Updated over a year ago

If you are not accepting new clients, there are two ways to indicate this on your profile.

When you hover over the profile tab, you'll see a toggle you can switch from "accepting" to "not accepting." Please keep in mind that you will have to manually update it with this option.

If you are full right now, but expect to have availability within the next month, you can opt to set your profile to "snooze" for a window of time.

To Snooze: Under your profile tab, click settings, and "edit your profile." Towards the bottom, you can indicate how long you'd like profile to indicate "not accepting," by choosing the number of days you'd like it on "snooze." During this time, clinicians will see that you are not accepting, and you will not receive email digests of new cases. However, if a clinician requests a consultation from you directly, you will still receive an email.

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